Shipping Policy
Last updated: 2026
This Shipping Policy explains how shipping information, delivery support and shipment-related communications are handled on hubshoppick.com.
1. Delivery times
Estimated delivery times may vary depending on the product, destination, courier availability, stock status and local delivery conditions. Any delivery estimate shown during the order or communication process is provided for guidance and may be affected by factors outside our direct control.
2. Shipping costs
Shipping costs, where applicable, are displayed during the purchase process or in the relevant product information. If a promotion includes free shipping, this will be indicated before the order is completed.
3. Shipping areas
Available shipping areas may vary by product, supplier, courier and destination. If an address cannot be served, we may contact the customer using the details provided to clarify the order or delivery options.
4. Partner couriers
Orders may be delivered through third-party courier or logistics providers. The courier may vary depending on destination, product type and operational availability.
- Local and international courier services
- Postal or parcel delivery operators
- Logistics partners selected according to destination
- Fulfillment or warehouse partners where applicable
Tracking details, where available, may be sent by email, SMS or another contact method provided during the order process.
5. Order tracking
If tracking is available, customers may receive a tracking number or tracking link after dispatch. Tracking updates are provided by the courier and may take time to appear after shipment confirmation.
6. Delayed or missing packages
If your package does not arrive within the estimated delivery period, contact us at info@hubshoppick.com and include your name, email address, order reference if available and delivery address. We will review the information and assist with the next steps.
7. Damaged package
At the time of delivery, please check the condition of the package. If you notice visible damage, keep the packaging and contact us as soon as possible with photos and relevant delivery details.
- Keep the original packaging and delivery documents
- Take clear photos of visible damage
- Contact support with your order reference if available
- Do not dispose of damaged items until support has reviewed the case
Please report damage by emailing info@hubshoppick.com.
8. Incorrect or unreachable addresses
Customers are responsible for providing accurate and complete delivery information. If the courier cannot complete delivery due to an incorrect address, missing information or recipient absence, delivery may be delayed, rescheduled or returned depending on courier procedures.
9. International shipping
International shipping availability, delivery times, taxes, customs duties and import requirements may vary by destination. Any applicable import charges or local requirements may be the responsibility of the recipient where required by law.
10. Shipping support contact
For any shipping-related question, write to: info@hubshoppick.com